Privacy Policy
Last updated: April 1, 2026
Information We Collect
When you create an account or use our services, we collect information you provide directly, such as your name, email address, company name, and billing details. We also collect usage data including pages visited, features used, and interaction patterns to improve our platform.
If you integrate third-party services with our platform, we may receive data from those services as authorized by you. We do not collect data beyond what is necessary to provide and improve the services you have requested.
How We Use Your Information
We use the information we collect to operate, maintain, and improve our AI-powered services. This includes processing your requests, personalizing your experience, sending transactional communications, and providing customer support.
We may use aggregated, anonymized data to analyze trends, measure platform performance, and develop new features. We do not sell your personal information to third parties or use it for purposes unrelated to our services without your explicit consent.
Data Storage and Security
Your data is stored on secure, encrypted servers hosted in SOC 2-compliant data centers. We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls to protect your information.
While no method of electronic storage is completely secure, we are committed to protecting your data and promptly addressing any security incidents. Data processed by our AI models is not used to train or improve models for other customers.
Third-Party Services
Our platform may integrate with third-party services for payment processing, analytics, and infrastructure. These providers have access only to the information necessary to perform their functions and are contractually obligated to protect your data.
We carefully vet all third-party partners for their security practices and compliance standards. A complete list of sub-processors is available upon request.
Your Rights
You have the right to access, correct, export, or delete your personal data at any time. You may also request that we restrict processing of your data or object to certain uses. We will respond to all data rights requests within 30 days.
If you are located in the European Economic Area, you have additional rights under the GDPR, including the right to lodge a complaint with your local supervisory authority. Canadian users are protected under PIPEDA and applicable provincial privacy legislation.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@secrealmai.com.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above.